Our Privacy Policy
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Terms & Conditions – Roseus Pvt. Ltd.
Welcome to Roseus Pvt. Ltd.! These Terms & Conditions govern your access to and use of our website and the purchase of products through our platform. By accessing or using our site, you agree to be bound by the following terms:
1. General Use
By placing an order with Roseus, you confirm that you are at least 18 years of age and legally capable of entering into binding contracts.
2. Product Information
All product descriptions, images, prices, and availability are subject to change without notice. We strive to ensure that all information is accurate but cannot guarantee that it will always be error-free.
3. Orders & Payments
- Orders are accepted through our secure online checkout process.
- We accept various payment methods including credit/debit cards, UPI, and other secure payment gateways.
- Full payment must be received before an order is processed and shipped.
4. Shipping & Delivery
- Estimated delivery times are provided at checkout and may vary depending on location.
- Delays due to unforeseen circumstances (e.g., weather, courier issues) are beyond our control.
- International shipping may be subject to customs duties and taxes which are the responsibility of the recipient.
5. Returns & Cancellations
- Returns are accepted within 7 days of delivery if the product is unused, in its original packaging, and in saleable condition.
- Customized or made-to-order products are non-returnable unless defective or damaged.
- To initiate a return or cancellation, please contact our customer care at support@roseus.in.
- Refunds, if applicable, will be processed within 7–10 business days after the returned item is received and inspected.
6. Intellectual Property
All content, images, designs, trademarks, and logos on the website are the intellectual property of Roseus Pvt. Ltd. and may not be used or reproduced without written permission.
7. Limitation of Liability
We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability is limited to the amount paid for the product purchased.
8. Pricing & Taxes
All prices are listed in INR and are inclusive of applicable GST unless stated otherwise. Any additional delivery charges or applicable duties will be clearly displayed at checkout.
9. Governing Law
These Terms are governed by the laws of India. Any disputes arising from these terms shall be subject to the jurisdiction of courts located in [Insert City, India].
10. Promotions and Discounts
- All promotional offers are subject to availability and may be withdrawn at any time without prior notice.
- Discount codes must be applied at the time of checkout and cannot be retroactively applied.
- Promotions may not be combined unless stated otherwise.
11. User Accounts
- You may be required to register and create an account to use certain features of the website.
- You are responsible for maintaining the confidentiality of your account credentials.
- Roseus reserves the right to suspend or terminate accounts found to be in violation of these Terms.
12. Force Majeure
We are not liable for failure to perform our obligations if such failure is due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, strikes, or government restrictions.
13. Amendments
Roseus Pvt. Ltd. reserves the right to update these Terms & Conditions at any time without prior notice. The revised version will be posted on the website and is effective immediately.
If you have any questions, feel free to contact us at:
Email: roseusprivateltd@gmail.com
Address: Roseus Pvt. Ltd.,724-H, Pace City-2 Sector-37, Gurugram-122006
Thank you for shopping with Roseus – “It’s Your Label”.